With advanced AI orchestration, cross‑app integration, and adaptive automation, Microsoft Copilot enables teams to work faster, create confidently, and drive measurable impact across the entire organisation.
Core Capabilities
Seamlessly integrate across the Microsoft 365 ecosystem to accelerate high‑quality content creation, streamline complex processes, and augment decision‑making with contextual intelligence. Turn scattered information into easily accessible, organisation‑wide knowledge that empowers every team to work smarter and faster.
Cross-suite orchestration in Microsoft 365
Governed knowledge + compliance-aware assistance
Process acceleration and automation
Move fast and smart without breaking process
- • Reduce hand-offs and rework with smart context pulling and pre-drafted content
- • Minimise training time and overhead with familiar Microsoft tools
- • Auto-generate action items and summaries for fast workflow execution
Safe, right answers with intelligent and secure guidance
- • Reinforce brand, legal, and compliance guardrails with smart templates and agents
- • Role-based access to help manage user and data security
- • Produce traceable outputs to support auditability and enterprise risk mitigation planning
Automate with business-grade agents
- • Orchestrates data and actions across line‑of‑business systems (e.g., CRM/ITSM) with natural‑language triggers.
- • Standardises complex tasks into guided flows that reduce variance and errors.
- • Iterate rapidly via UX-friendly prompts and reusable components for continuous fast shipping
Maximise Copilot for your organisation with USER
Refine your Microsoft Copilot experience with USER’s expertise in AI solutions to better fit your organisation’s data policies, operations, and current objectives.
Adapt Copilot for your workflows
We shape your Copilot experience around how your teams work, from optimising prompts, knowledge sources, and integrations to align with your operational rhythms and enterprise processes.
Enhance cross-suite collaboration
USER refines Copilot’s behaviour across Microsoft 365 apps so information flows effortlessly and securely, ensuring people stay aligned no matter the scale of your organisation.
Enterprise-grade safeguards
Our team can customise access, controls, and data boundaries to your governance model, securing sensitive information while enabling every authorised user to surface insights responsibly.
Continuous UX-driven evolution
Through iterative UX enhancements, we can improve your Copilot’s performance for your organisation to drive sustained growth in productivity and satisfaction across your teams.
Success story
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Ready to innovate with Microsoft Copilot?
Get ready for AI-driven productivity for your organisation.
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Microsoft, Microsoft Copilot, and Copilot Studio are trademarks of the Microsoft group of companies.
